We hear it all the time. Communicate. Communicate. Communicate. Over communicate. But with the evolutions of tech and automations, many retailers have lost the human touch of that experience. It has for most, become very operational and process at best….

Have you ever walked into a retail store to promptly make a 180-degree spin and leave? Ignoring the obvious COVID regulations – think back. That store that was “so not what you expected” or hoped that you bolt as quickly…

As consumers – we have all seen the tactics – “Add to cart to see final price” “Call for price” “Flat-rate shipping” “Economy shipping free – you want it near your house, $$$$) Working with retailers – we often hear,…